A dedicated hosting service, dedicated server, or managed hosting service is a type of Internet hosting in which the client leases an entire server not shared with anyone. This is more flexible than shared hosting, as organizations have full control over the server(s), including choice of operating system, hardware, etc. Server administration can usually be provided by the hosting company as an add-on service. In some cases a dedicated server can offer less overhead and a larger return on investment. Dedicated servers are most often housed in data centres, similar to colocation facilities, providing redundant power sources and HVAC systems. In contrast to collocation, the server hardware is owned by the provider and in some cases they will provide support for your operating system or applications.

Management
Managed dedicated server
To date, no industry standards have been set to clearly define the management role of dedicated server providers. What this means is that each provider will use industry standard terms, but each provider will define them differently. For some dedicated server providers, fully managed is defined as having a web based control panel while other providers define it as having dedicated system engineers readily available to handle all server and network related functions of the dedicated server provider.

Server management can include some or all of the following:

Operating system updates
Application updates
Server monitoring
SNMP hardware monitoring
Application monitoring
Technical support
Firewall services
Antivirus updates
Security audits
DDoS protection and mitigation
Intrusion detection
Backups and restoration
Disaster recovery
DNS hosting service
Load balancing
Database administration
Performance tuning
Software installation and configuration
User management
Programming consultation
Dedicated hosting server providers define their level of management based on the services they provide. In comparison, fully managed could equal self managed from provider to provider.

Administrative maintenance of the operating system, often including upgrades, security patches, and sometimes even daemon updates are included. Differing levels of management may include adding users, domains, daemon configuration, or even custom programming.

Dedicated server hosting providers may provide the following types of server managed support:

Fully Managed - Includes monitoring, software updates, reboots, security patches and operating system upgrades. Customers are completely hands-off.
Managed - Includes medium level of management, monitoring, updates, and a limited amount of support. Customers may perform specific tasks.
Self Managed - Includes regular monitoring and some maintenance. Customers provide most operations and tasks on dedicated server.
Unmanaged - Little to no involvement from service provider. Customers provide all maintenance, upgrades, patches, and security.
Note: The provider will continue to maintain security on the network regardless of support level.

Guy Fagan
15/06/09
Director – Lucidity Technologies
www.lucidity.ie